Refund & Cancellation Policy

1. Current status: no payments

We will publish the exact Pro price, currency, billing interval, renewal terms, and checkout availability before accepting payment. A free Pro AI trial offered before paid launch does not create a charge or paid subscription.

2. Canceling a future subscription

If recurring Pro subscriptions are enabled:

• You may cancel at any time through the VibeMatch billing portal or by contacting support.
• Cancellation stops future renewals.
• Unless checkout states otherwise, Pro access continues through the end of the current paid billing period.
• Removing the extension by itself does not cancel a paid subscription.
• We will not charge a separate cancellation fee.

Email [email protected]if the billing portal is unavailable. Use the email associated with the VibeMatch account and do not send full card details.

3. Refund eligibility after billing launches

Paid subscription fees are generally non-refundable once the paid period has begun, except where applicable law requires a refund or where we approve a request based on the facts. We will review requests involving:

• A duplicate VibeMatch charge.
• An unauthorized charge reported promptly after discovery.
• A material failure that prevented delivery of paid VibeMatch access.
• Any statutory cancellation or refund right that applies in your location.

A change of mind, Tinder account action, Tinder website change, or dissatisfaction with dating outcomes does not automatically qualify for a refund. This does not limit non-waivable consumer rights.

4. How to request a refund

1. Email [email protected].
2. Include the VibeMatch account email, approximate charge date, and reason for the request.
3. Do not email full card numbers, passwords, or sensitive Tinder credentials.

We may ask for limited information needed to locate and verify the transaction. Approved refunds are returned to the original payment method. Stripe and your financial institution control when the credit appears after it is issued.

5. Billing errors and disputes

Contact us first if you believe a charge is wrong. This gives us a chance to locate the account, stop an incorrect renewal, and resolve the issue. Nothing here prevents you from exercising a lawful right to dispute a charge with your payment provider.

6. Policy changes

We will review this policy again before checkout is enabled and align it with the final plan catalog and legal entity. The version displayed when you purchase, together with mandatory local law, will apply to that transaction.